VoIP is an acronym for Voice over Internet Protocol. Phones based on this technology allow you to make calls over an Internet protocol as opposed to through cables (landlines) or sim cards (mobile phones).
The implication is that once you have a phone or computer connected to the Internet, you can start using it to make and receive calls.
With this, you don’t have to stick with your telecommunication service provider that might not be available in another country, thereby charging you more when you roam your calls in other countries.
A lot of business owners are still at a loss as to if they should switch to VoIP or not. There are also some individuals that might have decided never to use VoIP anymore because they tried it some 10 years ago and they were not pleased with the result. However, 10 years is a very long time and a lot have changed.
This article will discuss how VoIP works and why it is by far the best for small service-based businesses.