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Questions - Belldial

Keep up to date with our latest news and information.

by Belldial August 09, 2023

Is VoIP Better for Business?

Is VoIP better for business? For most businesses, the short answer is yes. And I will explain why. The Big Switch...

by Ade Sanya March 29, 2023

How to connect your Grandstream Wi-Fi phone to Wi-Fi

Connect the phone to a power source. Press the Menu key/Round button -> Settings -> Wi-Fi Settings -> Wi-Fi Ne...

by Ade Sanya January 17, 2023

How to manually setup Panasonic IP phones

1. Get your device's IP address and log into the phone's web portal In this step, you'll obtain the IP address from you...

by Ade Sanya December 30, 2022

How do I set up a professional greeting message

You can send us the audio files and we will configure it on your phone system at no extra charge. If you want us to r...

by Ade Sanya December 18, 2022

Can I send SMS with my business name?

Yes, the sender name can be your business name or number. If you need any help with this, email us at help@belldial.co.u...

by Ade Sanya December 18, 2022

How to send text messages via email

You can send SMS text directly from your email, the Belldial app or via your belldial account. To send a single SMS t...

by Ade Sanya December 04, 2022

Is there a web portal to manage calls?

Yes you can manage your phone system via our web portal. You can also make calls directly from your web browser via the ...

by Ade Sanya December 04, 2022

Do you charge for numbers?

We don't charge separately for numbers. All our plans include numbers

by Ade Sanya December 04, 2022

Can I choose my number?

Yes you can choose your number. We provide numbers for all UK town and city. Click the link here -> https://belldial....

by Belldial May 10, 2020

How long does it take to transfer my existing number from my current provider?

Usually between 3-7 working days. You must ensure you get your installation postcode from your current provider else ...

by Belldial May 10, 2020

What information do I need to transfer my existing number?

Tell your current provider you want to transfer your number and ask them to give you the installation postcode linked to...

by Belldial May 10, 2020

Is there a cost to keep my existing number?

Yes, there is a one-off fee of £25 ex VAT to transfer your existing number to us.    

by Belldial May 10, 2020

Can I keep my existing number?

In most cases, you can.  Ask your current provider to give you the installation postcode linked to your number. Note...

by Ade Sanya August 12, 2019

How to manually setup Fanvil IP phones

How to configure Fanvil phones Connect the phone to the power source and to your internet router and give it a f...

by Ade Sanya June 25, 2019

How can I change my voicemail greeting?

Step 1 - Dial *95 on the app keypad and listen to the options Step 2 - Press 5 for advanced options Step 3 - Press 1 t...

by Ade Sanya June 25, 2019

How to manually setup Polycom IP phones

Using the web interface 1.      Press the Menu key on the phone, go to “Settings > Status > Network > TCP...

by Ade Sanya June 25, 2019

How to manually configure Cisco IP phones

Login to the phone Goto the Ext1 top left tab Proxy and Registration section put your servers do...

by Ade Sanya June 11, 2019

How to manually configure Grandstream IP phones

Connect the phone to a power source and to your internet router and give it a few minutes to power on. On the pho...

by Belldial June 10, 2019

How to manually setup Yealink IP phones

Press the ‘OK’ button on the phone to view the IP address of the phone. Type the IP address into your preferred i...

by Belldial June 10, 2019

Why can’t I receive any calls on my IP phone ?

Why can't I receive any calls ? Some reasons why your IP phone adapter may not be able to register with our servers: ...

by Belldial June 09, 2019

Are there extra charges to use the app abroad?

No. There are no roaming fees or charges to use the service anywhere in the world provided you have access to Internet o...

by Belldial June 09, 2019

Can I divert calls to mobile?

Yes, you can divert calls directly to your mobile. This means calls will go directly to your mobile number instead of th...

by Belldial June 09, 2019

Will I be able to make or receive calls from my phone?

Yes. After you have signed up, simply download our mobile apps and login with the credentials to start making and receiv...

by Belldial June 09, 2019

Can I have more than one number?

Yes, simply reach out to our support team at help@belldial.co.uk to add more numbers to your package...

by Belldial June 09, 2019

What is VoIP?

VoIP is an acronym for Voice over Internet Protocol. Phones based on this technology allow you to make calls over an Int...

by Belldial April 07, 2019

How to setup Belldial calling app

Step 1 - Download and Install Belldial App from Play store or Apple store Step 2 - Enter your phone number and press en...

by Belldial April 07, 2019

Can I make calls from my laptop?

Yes, we have a web app that allows you to make and receive calls from your google chrome browser. If you need any help w...

by Belldial April 07, 2019

Can I send SMS texts from the app?

Yes, you can send text messages from the mobile app. Please download the Belldial app and follow the instructions. If yo...

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