Questions - Belldial

Get the knowledge and inspiration you need to take your business to the next level

by Belldial May 10, 2020

How long does it take to transfer my existing number from my current provider?

Usually between 3-7 working days. You must ensure you get your installation postcode from your current provider else ...

by Belldial May 10, 2020

How do I keep my existing number?

Tell your current provider you want to transfer your number and ask them to give you the installation postcode linked to...

by Belldial May 10, 2020

Is there a cost to keep my existing number?

Yes, there is a one-off fee of £25 ex VAT to transfer your existing number to us.    

by Belldial May 10, 2020

Can I keep my existing number?

In most cases, you can.  Ask your current provider to give you the installation postcode linked to your number. Note...

by Ade Sanya June 25, 2019

How can I change my voicemail greeting?

Step 1 - Dial *95 on the app keypad and listen to the options Step 2 - Press 5 for advanced options Step 3 - Press 1 t...

by Ade Sanya June 25, 2019

How to manually setup Polycom IP phones

Using the web interface 1.      Press the Menu key on the phone, go to “Settings > Status > Network > TCP...

by Ade Sanya June 25, 2019

How to manually configure Cisco IP phones

Login to the phone Goto the Ext1 top left tab Proxy and Registration section put your servers do...

by Ade Sanya June 11, 2019

How to manually configure Grandstream IP phones

In our example we will register an analog telephone adapter (ata) model HT701. Goto the device ip address. The default ...

by Belldial June 10, 2019

How to manually setup Yealink IP phones

Setting up a Yealink SIP phone through the phone’s local http management portal. Factory reset the phone by holding d...

by Belldial June 10, 2019

Why can’t I receive any calls on my IP phone ?

Why can't I receive any calls ? Some reasons why your IP phone adapter may not be able to register with our servers: ...

by Belldial June 09, 2019

Are there extra charges to use the app abroad?

There are no roaming fees or charges to use the service anywhere in the world provided you have access to Internet on yo...

by Belldial June 09, 2019

Is this the same as call forwarding?

Belldial cloud business phone is different from call forwarding. With Belldial, you will be able to make and receive cal...

by Belldial June 09, 2019

Will I be able to make or receive calls from my phone?

Yes. After you have signed up, simply download our mobile apps and login with the credentials to start making and receiv...

by Belldial June 09, 2019

Can I have more than one number?

Yes, simply reach out to our support team at help@belldial.co.uk to add more numbers to your package...

by Belldial June 09, 2019

What is VoIP?

VoIP is an acronym for Voice over Internet Protocol. Phones based on this technology allow you to make calls over an Int...

by Belldial April 07, 2019

How to setup Belldial calling app

Step 1 - Download and Install Belldial App from Play store or Apple store Step 2 - Enter your phone number and press en...

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