Questions - Belldial
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Is VoIP Better for Business?
Is VoIP better for business? For most businesses, the short answer is yes. And I will explain why. The Big Switch...
How to connect your Grandstream Wi-Fi phone to Wi-Fi
Connect the phone to a power source. Press the Menu key/Round button -> Settings -> Wi-Fi Settings -> Wi-Fi Ne...
How to manually setup Panasonic IP phones
1. Get your device's IP address and log into the phone's web portal In this step, you'll obtain the IP address from you...
How do I set up a professional greeting message
You can send us the audio files and we will configure it on your phone system at no extra charge. If you want us to r...
Can I send SMS with my business name?
Yes, the sender name can be your business name or number. If you need any help with this, email us at help@belldial.co.u...
How to send text messages via email
You can send SMS text directly from your email, the Belldial app or via your belldial account. To send a single SMS t...
Is there a web portal to manage calls?
Yes you can manage your phone system via our web portal. You can also make calls directly from your web browser via the ...
Do you charge for numbers?
We don't charge separately for numbers. All our plans include numbers
Can I choose my number?
Yes you can choose your number. We provide numbers for all UK town and city. Click the link here -> https://belldial....
How long does it take to transfer my existing number from my current provider?
Usually between 3-7 working days. You must ensure you get your installation postcode from your current provider else ...
What information do I need to transfer my existing number?
Tell your current provider you want to transfer your number and ask them to give you the installation postcode linked to...
Is there a cost to keep my existing number?
Yes, there is a one-off fee of £25 ex VAT to transfer your existing number to us.
Can I keep my existing number?
In most cases, you can. Ask your current provider to give you the installation postcode linked to your number. Note...
How to manually setup Fanvil IP phones
How to configure Fanvil phones Connect the phone to the power source and to your internet router and give it a f...
How can I change my voicemail greeting?
Step 1 - Dial *95 on the app keypad and listen to the options Step 2 - Press 5 for advanced options Step 3 - Press 1 t...
How to manually setup Polycom IP phones
Using the web interface 1.   Press the Menu key on the phone, go to “Settings > Status > Network > TCP...
How to manually configure Cisco IP phones
Login to the phone Goto the Ext1 top left tab Proxy and Registration section put your servers do...
How to manually configure Grandstream IP phones
Connect the phone to a power source and to your internet router and give it a few minutes to power on. On the pho...
How to manually setup Yealink IP phones
Press the ‘OK’ button on the phone to view the IP address of the phone. Type the IP address into your preferred i...
Why can’t I receive any calls on my IP phone ?
Why can't I receive any calls ? Some reasons why your IP phone adapter may not be able to register with our servers: â...
Are there extra charges to use the app abroad?
No. There are no roaming fees or charges to use the service anywhere in the world provided you have access to Internet o...
Can I divert calls to mobile?
Yes, you can divert calls directly to your mobile. This means calls will go directly to your mobile number instead of th...
Will I be able to make or receive calls from my phone?
Yes. After you have signed up, simply download our mobile apps and login with the credentials to start making and receiv...
Can I have more than one number?
Yes, simply reach out to our support team at help@belldial.co.uk to add more numbers to your package...
What is VoIP?
VoIP is an acronym for Voice over Internet Protocol. Phones based on this technology allow you to make calls over an Int...
How to setup Belldial calling app
Step 1 - Download and Install Belldial App from Play store or Apple store Step 2 - Enter your phone number and press en...
Can I make calls from my laptop?
Yes, we have a web app that allows you to make and receive calls from your google chrome browser. If you need any help w...
Can I send SMS texts from the app?
Yes, you can send text messages from the mobile app. Please download the Belldial app and follow the instructions. If yo...
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